Pre-Order Terms + Conditions

Please note, your entire order will be shipped once your pre-order has been produced. We are constantly trying to reduce our carbon footprint (as well as yours), which is why we cannot split any additional items into separate parcels, in an effort to limit shipping emissions. 

  • Pre-Order: These are items that are not currently in stock, however they are available to purchase in advance. As we will be producing these items for you, in the size you require, payment will be taken in advance. Please note that any pre-ordered products will be processed on and start being shipped mid November, once production is completed
  •  Please understand that product availability is not guaranteed, as production can be subject to external factors that may be outside of Hākinakina's control. In this unlikely case, you will, of course, be refunded
  • As mentioned above, payment will be taken upon placing the order. The items will then be processed for delivery once the pre-ordered product has arrived at our warehouse facilities.
  • You are certainly still eligible to return the item, as agreed in our return/refund policy here
  • Please note, we cannot amend size or color once your order has been placed
  • Please see our standard returns policy
  • Please note that there is no waitlist. All pre-order items are sold on a first come first serve basis, and Hākinakina is unable to hold or reserve items
  • By placing a pre-order you are agreeing to these terms and conditions
  • Our usual terms and conditions apply 

 

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